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Responsible Gaming
Gambling should stay in control
Responsible gambling means making informed decisions about when, how often and how much you play. Before starting a session, decide what you can comfortably afford to spend and how much time you want to use. Treat that amount as an entertainment cost, similar to spending on other leisure activities. Never gamble with money needed for rent, bills, food, debt repayments or other essential expenses.
There is no guaranteed strategy for winning. Games are based on chance, and previous results do not determine what will happen next. A winning result does not mean another win is more likely, while a losing streak does not mean a win is due. Avoid chasing losses, increasing stakes to recover money or borrowing funds to continue playing.
- Only gamble with money you can afford to lose.
- Set a spending limit before you begin and keep to it.
- Set a time limit and take regular breaks away from the screen.
- Do not gamble when you are upset, tired, under the influence of alcohol or drugs, or trying to escape problems.
- Keep gambling separate from important financial decisions.
- Remember that gambling is entertainment, not an income source.
- Do not try to win back losses by placing larger or more frequent bets.
You must meet the applicable minimum legal age before using gambling services. Do not allow anyone under the legal age to access your account, payment methods or devices. Keep your login details private and use appropriate device controls or supervision where necessary to help prevent underage access.
Practical tools for safer play
Safer gambling tools can help you maintain control. Depending on the options available on your account, you may be able to set deposit, spending, loss or session limits, request a time-out, or close your account for a chosen period. These tools are designed to support your decisions, but they work best when limits are realistic, set before play and treated as firm boundaries.
Set a personal budget
Review your regular income and essential expenses before deciding whether you have money available for entertainment. Consider setting a separate gambling budget that cannot affect household commitments. Keep records of deposits and withdrawals so you have a clear view of your activity. If you reach your budget, stop playing rather than adding more funds.
Manage your time
Gambling can make time pass quickly. Use reminders, scheduled breaks or device settings to help you stop at the time you planned. Avoid playing for long, unplanned periods, particularly late at night or when gambling is interfering with sleep, work, study, family time or other responsibilities.
Take a break or self-exclude
If you feel that your gambling is becoming difficult to manage, consider taking a break or requesting account closure or self-exclusion where available. A self-exclusion request is a serious step intended to prevent access for the selected period. Do not create another account or use someone else’s account during a break or exclusion period.
For information about available controls, review your account settings or contact the relevant support team through the channels provided on the website. Any request may be subject to identity and account checks, and the applicable terms for the selected tool will apply.
Recognising signs of gambling harm
Gambling harm can affect finances, relationships, work, study, health and emotional wellbeing. It may develop gradually, and a person may not always recognise the change immediately. Consider your behaviour honestly and pay attention if gambling is taking more time, attention or money than you intended.
- Thinking about gambling frequently or feeling restless when you cannot play.
- Spending more time or money gambling than planned.
- Increasing bet sizes to achieve the same excitement.
- Chasing losses or returning to gamble after deciding to stop.
- Hiding gambling activity, deposits, losses or account statements from others.
- Borrowing money, selling belongings or missing payments because of gambling.
- Using gambling to cope with stress, loneliness, anxiety, sadness or other difficulties.
- Arguing with family, withdrawing from friends or neglecting responsibilities.
- Feeling guilt, shame, irritability or distress after gambling.
- Trying unsuccessfully to reduce, control or stop gambling.
One or more of these signs can be a reason to pause and seek support. You do not need to wait for a crisis, a large loss or serious relationship problems before asking for help. Speaking with someone you trust can be a useful first step. A qualified gambling support service or health professional can help you understand your options without judgement.
If gambling is causing immediate financial, emotional or personal danger, stop playing and seek urgent assistance through appropriate local emergency or crisis services. If you are worried about another person, raise your concerns calmly, focus on the effects you have observed and encourage them to seek professional support.
Support, account protection and player responsibilities
Players in Australia can seek confidential information and assistance from recognised gambling-help organisations, counselling services, financial counsellors and qualified health professionals. Search for current Australian gambling support resources through trusted government or community health websites. These services can provide guidance about reducing or stopping gambling, managing financial stress, protecting relationships and supporting someone else.
Wildfortune Casino may apply procedures intended to support safer gambling, including account reviews, verification checks, limits, restrictions or account closure where appropriate. These measures may be considered when activity, information provided by a player or a request for help indicates that additional protection may be needed. They are not a substitute for professional advice, and players remain responsible for making careful decisions about their gambling.
Keep your account secure by using a strong, unique password and not sharing your login details. Check your account activity and payment records regularly. If you believe another person has accessed your account, or if your account details have been compromised, stop using the account and report the concern through the available website support channel.
Players are responsible for providing accurate information, complying with applicable laws and using only accounts that belong to them. Do not open or use an account on behalf of another person. Do not attempt to bypass limits, exclusions or other safer gambling measures. If you request help, a break or account closure, provide clear information so the appropriate process can be considered.
A simple safer gambling checklist
- Decide your budget and time limit before playing.
- Use available deposit, loss, session or time-out controls.
- Take regular breaks and review your activity.
- Stop if gambling is affecting your mood, finances or responsibilities.
- Do not chase losses or borrow money to gamble.
- Talk to someone you trust if you are concerned.
- Seek professional support early if you are finding it difficult to stop.
- Request a break, self-exclusion or account closure if gambling is no longer under control.
Responsible gambling is a shared commitment. Wildfortune Casino encourages every player to understand the risks, use available safeguards and seek help whenever it is needed. Gambling should remain optional, affordable and enjoyable; if it no longer meets those conditions, stopping is the safest choice.